We follow the rental agreement of our Management Company Panhandle Getaways
VACATION RENTAL AGREEMENT
4994 LOWER ROSWELL RD. SUITE 20 MARIETTA, GA 30068
CUSTOMER SERVICE: 770-977-0101 (M-F 9AM-9 PM)
PLEASE READ, AND SIGN ONLINE.
THIS MUST BE SIGNED WITHIN 24 HOURS OF BOOKING.
All Parties agree to this Agreement as stated and signed.
Any cancellation on or before the 30 days prior to the agreed upon check in date shall result in the forfeiture of the $310 initial deposit.
Cancellations within 30 days of the check in date shall result in the forfeiture of all money paid unless trip cancellation insurance has been purchased and it is for a covered reason. Vacation Rental Protection-All questions should be directed to: CSA at 1-866-999-4018.
No refunds for early departures.
The maximum number of guests per condominium is limited to the actual sleeping capacity for that unit. Children under 3 years of age do not apply. For your comfort, bunk beds and sofa beds are not recommended for adults.
Panhandle Getaways will not rent to persons other than families, married couples, and adults who are 25 years of age or older, without prior written consent of Panhandle Getaways. The renter must closely and personally supervise all occupants of a property under the age of 25 years. Any reservation made under false pretenses will be subject to loss of rent and/or eviction.
RENTAL PAYMENT & FEES:
We welcome MasterCard, Visa, Discover and American Express. Checks are accepted for advance reservations (30 days prior to check in). If making your reservation within 30 days prior to arrival, it must be made by credit card. All credit card payments will incur a 3.5% processing fee.
Advance rental payment (at the time of booking) is $325. If trip insurance is purchased, that is due at the time of booking also. Balance is due 30 days prior to arrival. If making your reservation with 30 days of arrival, payment is due in full at the time of booking.
VACATION RENTAL TRAVEL INSURANCE:
We are pleased to offer our guests one of the best vacation rental protection policies in the industry. CSA’S travel insurance can cover you and your vacation investment if and when the unexpected happens.
The policy costs 6.95% of your total room reservation and we recommend you purchase the insurance at the time of booking to ensure the best coverage. In addition to protecting your vacation investment, CSA has other advantages including 24 hour emergency hotline and concierge services plus coverage for emergency medical expenses and transportation. For highlights or complete details, click below to download more information. This will provide a 100% refund to your trip stay with us, minus the cost of the initial Premium.
If you’d like to speak to a representative from the insurance company, you can contact CSA at 1-866-999-4018. They are available 24/7
You will receive a confirmation letter after we receive your advance payment. Please contact us immediately if you find a discrepancy, otherwise it will be assumed correct. Please verify arrival/departure date, reserved accommodation, rental amount due, number of persons to occupy the property. We make every effort to ensure that the unit reserved remains the same, but we reserve the right to relocate you to an equal or upgraded unit.
Check-in begins at 4:00PM CST. Due to our high cleaning standards some condominiums may need a little extra cleaning time and check-in may be delayed up to 6:00PM CST. We appreciate your patience as we prepare for your stay. Early check-in requests must be approved by Panhandle Getaways. Additional fees for early check in may apply.
Check-out is at 10:00AM CST. Failure to comply will result in a late check-out fee of at least $50 and as much as an additional nightly rental charge.
PANHANDLE GETAWAYS WORRY FREE VACATION POLICY:
During your stay if you accidentally break something, no worries! You are on vacation!! Just give us a call prior to departure and letus know. That is all we ask! Any damage that is found to be accidental damage will be covered up to $1500!! Just give us a call to report itduring your stay at 770-977-0101 and we will take care of replacing it. Free to you! End of Story! If it is not reported during your stay it will be considered intentional damage and it will not be covered and your credit card could be charged for any damage.
Please leave the condominium reasonably clean and in damage free order. Additional cleaning charges may apply if the unit is not left in reasonable order. Please start the dishwasher upon departure, clean off all food from kitchen utensils and cookware. Trash must be secured in a plastic bag and disposed of in the conveniently located trash chute on each floor. Please gather all bed linens and towels and leave on the bathroom floor upon departure.
All of our rental units are privately owned and decorated to the owner’s personal taste. Re-arrangement of existing furniture is prohibited and may be cause for additional fees charged to your credit card.
The following items are provided in our condominiums: We supply a start up supply of soap, toilet tissue, and dishwashing detergent. All units are supplied with a trial size shampoo. Bed and bath linens, blankets and pillows are all provided. All kitchens are fully equipped. Please bring your own beach towels and do not use the bath towels at the pools or beach.
Pets are allowed in our units marked pet friendly only. There is an additional pet fee that must be charged for anyone bringing a pet, otherwise the stay with the pet was unauthorized. A pet, or any evidence of a pet found on the property, that was not previously disclosed by charging you the pet fee, is cause for eviction and forfeiture of rent in addition to additional cleaning charges of $250.
Smoking is not permitted in any of our rental units. Violation of this policy is cause for eviction and forfeiture of rent. Additional cleaning charges of $500 will be charged if in violation. If smoking on the balcony and the doors are left open to the unit, then that would be considered smoking inside the unit and there will be a charge if in violation.
POLICIES & MAINTENANCE:
The property can be used for Residential Purposes only. By signing this agreement you and your party agree to obey and follow all the rules and restrictions that apply on the premises, as well as any legal rules and regulations by the local law enforcement agency and the State of Florida. If this agreement is not met the vacationer (signed below) will be responsible for all payment(s) and will vacate the property.
Use of barbeque grills are not permitted in any apartment or condo property. Many condominium complexes have community barbeques located on the premises. It is a violation of the fire code to do so and can result in eviction.
Only guests registered with Panhandle Getaways may occupy the rented property. No other guests are permitted inside or to stay overnight without prior written permission from Panhandle Getaways. The number of occupants cannot be more than the state amount as mentioned in the reservation confirmation. Only guests listed in Client Information (see below) are allowed to stay at the property. Tenants are fully responsible for their guests who may enter upon the rented property. Panhandle Getaways reserves the right to immediately evict vacationing party if these rules are violated.
Panhandle Getaways, and the owner of the vacation rental reserve the right to enter the property at any time to add, remove or replace any furniture or conduct necessary work arising from emergency needs. Emergency needs are defined as: Water leaks, fire, power failure, etc…
Non-emergency needs will be handled in a timely manner, usually by the next business day. Please call Panhandle Getaways directly so we can address your needs as quickly and efficiently as possible. We do not offer any discounts or concessions due to maintenance issues as we will rectify any maintenance issues.
Panhandle Getaways is not responsible for any personal belongings of vacationer or their party.
The Vacationer will indemnify Panhandle Getaways and save it harmless from and against any and all claims, actions, damages, liability and expense, including attorney’s fees and costs in connection with loss of life, personal injury and/or damage to property arising from or out of the occupancy of use by Vacationer and their party of the Premises or any part thereof occasioned wholly or in part by an act of omission of Vacationers (signees below), its agents, contractors or employees.